I woke up at 7 and had our weekly engineering sync for Cadbury (the joys of working in PT). We talked about what I saw on day 0, current product priorities (WYSIWYG template editor, automating field movement on a form), and future ones (automated SuiteFlow generation, automated QA).
I then headed over to the venue and grabbed a quick breakfast (the cinnamon rolls were particularly good). Everyone then headed over for the keynote, which was at a separate tent.
It was really cool inside, and Oracle did a great job hyping people up, complete with an artist that performed with drones.
And then the SuiteFather himself came out and gave the keynote. My notes:
NetSuite Next is what Evan spent the most time and energy on. It’s like if ChatGPT was hooked to your NetSuite instance. It’s an embedded chat dialog box where you can ask questions about your data and your business. It hits GA next year.
You can ask questions like “Give me open sales orders for specific items” or “Give me sales trend for item xyz”. It is context aware, and will give you different results based on your role (eg if you’re asking about open POs, the CEO would receive financials and the ops person would get inventory insights).
It can dynamically generate forms. Let’s say you want to add an invoice to a customer. You write that into the chat dialog, and it will return a simplified invoice form.
One of the coolest demos was around intelligent pricing, where for a given item, you could have NetSuite Next look at a competitor’s pricing for a similar item, and suggest price rule updates.
There’s also a knowledge base that acts as a document store that you can interrogate with their LLM. It gets interesting when you upload, say, a reimbursement policy. Then when you’re inspecting the reimbursements account, you can interrogate that document with the numbers in front of you.
Agents are on the scene. Evan demo’d a return management agent that monitors returns by looking for spikes, and then pouring through customer feedback and suggesting a possible reason. Their mantra is reason=>analyze=>propose action.
They are even bringing agents to developers, with SuiteAgents. You define them in SDF with a descriptor like “This function helps with credit approvals” and then you invoke it in the chat dialog window with “@creditapproval show me xyz”. In other words, you can define custom MCP functions.
Saving the best for last: NetSuite will officially have dark mode!
After the keynote, I had lunch where I met some awesome people and even got to hand out my brand new book.
After the second keynote (which was mostly forgettable, except when the CFO of the Savannah Bananas was interviewed - super energetic dude), I caught up with some friends in the break area.
Later, I joined Kyle and Kevin of Centric Consulting. They hosted an informal r/netsuite meetup at a bar nearby. Shout out to Centric - if you’re looking for NetSuite help, reach out to them. I also got to meet the wonderful Kelly Davis of CereTax.
At this point, it was 6PM so I grabbed dinner and went to the rest in my hotel. To sleep?
Nay, for sleep is for the weak.
Afterparties beckoned, and my friend Anshul of Brex was hosting tonight so I had to come through.
Ended up hanging for a bit and then walked outside with Garrett Wire of RNWBL and Andrew Li of CloseCore.
And then, at 12:21AM, I finished writing this post and passed out.